A couple of weeks ago I had the opportunity to show my
networking group an illustration of what a file looks like when we
start and what a file looks like by the time we are finished and
the loan is headed to closing. That manila file folder grows like a
teenager during the process of putting a client's loan application
together, often bursting at the seams by the time we reach the
finish line. In fact, we recently had a file that did indeed burst
the seams of the folder so we had to divide it in to two very full
folders and bind it all together with a huge rubber band. Whew!
Then last week I had the opportunity to see the opposite. A
client had an old lien still showing up on their title work, so
they brought in their old loan files to ask my assistance in
locating which document would provide the evidence of the payoff.
Looking at their loan files from the 90s brought back memories of
how few pages went in to a single loan closing back in the day. It
made me chuckle to contrast the dozen or so pages from the 90s
compared to the 60+ page packet that it takes to close a loan
today. What a difference a decade makes.
So why does so much paperwork go in to a file like this? The
answer can be found in many reasons. For one thing, as applicants
and consumers our lives have become more complicated. It is common
for an applicant to have numerous past employers, numerous credit
accounts, numerous asset accounts. And each one must be properly
documented. But from another aspect me and my team are working hard
to ensure that not only have we included the minimum
documentation needed to get your file approved, we are also
attempting to stay compliant with all the state and federal rules.
Ultimately, we want to be sure we do everything within our power to
make it easy for the underwriter to say yes to granting the
loan.
I described it to a client this way yesterday. Think of those
cooking contest shows on the Food Network. (Many of you know that I
am a Food Network junkie.) Each of the contestants competes to
win the prize for having the best dish to present to the judges.
They prepare tasty food, develop the flavors, incorporate texture
and technique, and then present their preparation with such
beautiful garnishes that the judges are compelled to grant them a
prize. That's how we want to present your file to the
underwriter--we want them to see that your story is so compelling
and so well-documented, that it becomes easy for them to say yes to
granting your loan.
So when we ask for the 5th page of a 5-page bank
statement, please know that it is because we are working on your
behalf. Equip us with the garnishes we need to put a tasty touch on
your file. Help us make it easy for the underwriter to say yes.